Email support@getstride.run and we'll get back to you.
GetStride is in a private beta on TestFlight. Ask your league owner for the TestFlight link, install TestFlight from the App Store, then open the link on your iPhone.
My Garmin workouts aren't showing up. In Garmin Connect, go to Settings → Connected Apps → Apple Health and turn on Workouts and Heart Rate. Then open GetStride and pull down to refresh.
How are points calculated? Points = (0.5 per minute + 5 per equivalent km) × effort. Distance is converted per sport (1 km swimming ≈ 3.5 km running ≈ 10.5 km cycling) and climbing counts too. Effort compares your heart rate to your own range, so the same effort scores the same for everyone. Tap any workout in the app to see its breakdown.
What's a handicap? When a season starts, each player's baseline (average weekly points over the previous 6 weeks) is locked. The league's handicap mode then scales points so players with different training volumes can compete.
How do I delete my account? Profile → Delete account.